It is a reality that your laptop will fail at some point in time. When it does, it’s important to know, what you, the consumer can do to help yourself and reduce down time. If you are not able to turn it on, remove the battery and connect it directly to the mains outlet via the adaptor. If it starts, then its a faulty battery, which is a an easy fix. So many problems I have encountered deal with the battery. Most of us, keep the charger plugged in all the time, which is not a good idea. This will end up destroying the battery. As a rule, let the battery run flat to about 3-5%, then begin the charge cycle again. Once full, disconnect it, and repeat the cycle. Your battery will last much longer. If the battery is not the problem, then it could be the adaptor. Try running it without the adaptor attached, sometimes just replacing the adaptor can fix the problem. These are examples of easy fixes, which most consumers can easily deal with themselves. If both of the above suggestions don’t work, it’s time to check your receipt, to see if your laptop is still under warranty.click here for more
Great if it is, not so good if it’s not. So what now? A professional would be the best option here because laptops are complicated and complex items to repair and a great deal of skill, knowledge and patience is required to have them properly diagnosed. There are basically two types of repairers available. The first being the traditional shopfront computer and laptop repairs shop, or nowadays the same day mobile repair services who conveniently come to your house, or place of work. They offer professional services just like the shop and have the skills to accurately diagnose on the spot and provide you with an estimate of the cost of repair. Choosing a repairer, is not easy. I would firstly speak to a friend or a work colleague and find out if they know someone who they have used in the past and were happy with. Qualifications are very important in this industry. A Microsoft certification is always held in high esteem, as is a CompTIA and even a qualification in electronics is handy. These combined will be a good starting point when finding a good repairer. Ask as many questions as you feel is necessary. Questions like; Which brands do you service the most? turnover rate?qualifications attained? written quote? warranty of repair? how long has the repairer been in business? just to name a few.
Another option would be to go back to the manufacturer and ask if they have a service centre near you. This type of repair is normally more expensive than a generic repair company, but at least with this option you know that it will be repaired by the company who made the laptop.
In the end it always comes down to cost. If a new motherboard or a combination of parts is required then it may not be financially feasible to have the laptop repaired. In such cases a new replacement can be cheaper. Do your maths first, because if you have to purchase new software licenses, coupled with the cost of a new laptop, the whole exercise turn into a large money pit so to speak.